About USTech.Ninja
USTech.Ninja is the business technology brand of US Tech Support Solutions, LLC, founded in 2017. We provide managed IT, cybersecurity, automation, and technology strategy for small and midsize organizations — the ongoing ownership of systems, security, and vendor relationships that most businesses cannot staff internally.
What We Do
Managed IT — proactive monitoring, patching, endpoint and Microsoft 365 administration, help desk, and documented ownership of critical systems.
Cybersecurity — email security, endpoint protection, vulnerability and patch management, identity controls, and incident response.
Automation — workflow and API integrations that remove repetitive data entry and manual handoffs between the platforms a business already uses.
Technology strategy — vCIO guidance, budgeting and roadmap planning, and vendor selection. How technology strategy and vCIO guidance works.
USTech.Ninja and YourPersonal.Ninja
USTech.Ninja and YourPersonal.Ninja are complementary brands operated by US Tech Support Solutions, LLC.
USTech.Ninja focuses on managed IT, cybersecurity, automation, and strategic technology services for businesses.
YourPersonal.Ninja brings together business technology services, personalized IT assistance, automation, and executive concierge solutions under a relationship-driven service experience.
Both share the same expertise, infrastructure, and commitment to proactive, personalized support.
Our Approach
Technology support should be more than reacting when something breaks. We help clients reduce risk, improve reliability, make better technology decisions, and understand what is happening inside their environment.
Our work is built around:
Practical recommendations without unnecessary complexity
Security that is actively managed, not simply installed
Clear ownership of critical systems and vendor relationships
Responsive support with documented expectations
Solutions designed around the client rather than a one-size-fits-all package
We work especially well with organizations that have outgrown informal IT support but are not large enough to maintain a complete internal technology and security department.
Experience & Leadership
Founded in 2017, US Tech Support Solutions, LLC builds on more than 18 years of professional technology experience from founder Joseph Greenbaum.
Our experience spans enterprise systems administration, cybersecurity, cloud infrastructure, business automation, and technology consulting.
Today, we apply that experience to help small and midsize businesses operate more securely, efficiently, and reliably.
Experience in Practice
Our experience is documented publicly rather than described in general terms. The case-study library walks through specific engagements — the business problem, the work performed, and the result. Examples include:
Security-first remote assistant onboarding for an Arizona real-estate business
Microsoft 365 defederation and email security for a financial-services business
Multi-site infrastructure and security modernization
Workflow automation that reduced 20–30 hours of weekly insurance data entry
An AI search agent spanning multiple travel-advisor hotel portals
Review the full case-study library
Why “Ninja”?
The .ninja name was chosen because technology problems rarely follow a predictable path. Solving them requires the ability to navigate around obstacles, understand how systems connect, and find an effective path forward.
That adaptability remains central to how we support our clients today.
From the Founder
Joseph Greenbaum — Founder & Principal Consultant
“My goal has always been to provide clients with the expertise they need without the unnecessary limitations, confusion, and inflated overhead that often come with traditional technology services.
I want clients to understand their options, receive honest recommendations, and feel confident that their technology and security are being handled responsibly. Many of our long-term clients become more than account numbers. We learn how their organizations operate, protect what matters to them, and become a trusted part of their team.”
Credentials & Professional Affiliations
Certified Ethical Hacker (CEH) — EC-Council certification earned by founder Joseph Greenbaum.
InfraGard — Professional membership through the Arizona chapter of the FBI-affiliated public–private partnership.
Our Service Commitment
We believe effective IT management requires proactive oversight, clear accountability, and responsive communication.
Our service model combines ongoing monitoring, security management, technical support, documentation, and strategic guidance.
Response expectations, included services, and availability are defined by each client’s selected plan or agreement.
For complete details, review our Support Expectations and Service Level Commitments.
Not sure which service line fits? Start with Technology Strategy & vCIO Guidance.
