Category: Information Technology

Information Technology

From Frustration to Self-Sufficiency: A Research-Based Approach to Technology Support

We’ve all heard it before: “I’m just so frustrated with this technology!” It’s become the universal response to any tech ...

How-To, Instructionals

SOP: Fixing Incorrect or Failing Password Autofill in NordPass

  Nothing’s more frustrating than clicking login on your favorite website, waiting for NordPass to fill in your credentials, and… ...

Cybersecurity

Viral Sports & Celebrity Data Leaks—What Small Businesses Can Learn from Big Headlines

If you think massive cyber disasters only happen to the Fortune 500 or A-list celebs, think again. Sports leagues, celebrity ...

How-To, Instructionals

RCS Messaging: Why You Should Turn It On (and How to Do It on Android & iPhone)

If SMS Feels Outdated, That’s Because It Is Let’s be real—SMS is a dinosaur. It does one thing (badly): text ...

Information Technology

Modern IT Support: Putting In the Work Today for a Smoother, Smarter Tomorrow

The Truth About IT Support: It’s a Two-Way Street When most businesses think about IT support, they imagine a one-way ...

How-To, Instructionals

Utilizing our Support Center to Track Tickets

Accessing our Support Center Starting Point: You can sign up at https://support.yourpersonal.ninja/ \ Resetting your Pass once you are activated About ...

Business

How Our MSP Helps With Audits—And What We Can (and Can’t) Protect You From

The Audit Anxiety: Why Businesses Lose Sleep Let’s be honest—the word “audit” strikes fear into the hearts of even the ...

Business

Don’t Give Up: Building Better Tech & Life Habits When You Feel Overwhelmed

TL;DR: Feeling overwhelmed by tech? Don’t ditch your tools or try to change everything at once. Build simple systems and ...

Cybersecurity

Google & Apple Hack: What Happened, Why It Matters, and What To Do

In the cybersecurity world, we've seen some doozies over the years. But what just happened this June might take the ...

Business

Behind the Scenes: Where Your MSP Dollars Really Go

TLDR: What You’re Really Getting For a typical $85-100 monthly fee per user, your business receives 4 to 6 hours ...

Cybersecurity

The Control Paradox: When Small Business Owners Choose Risk Over Security

When Competence Isn’t Enough: The Client Who Sabotages Their Own Business You deliver exceptional IT service—systems are secure, downtime is ...

Information Technology

Avoid Cheaper Computers for Future Proofing