Your IT Team. Our Backup.
More expertise. More coverage. No need to replace the people you trust.
Cybersecurity. Microsoft 365 & cloud administration. Systems engineering. Projects. Extra hands when you need them.
We're not here to take over your IT department. We're here to make it more capable.
Stop Hiring for Every Gap in Your IT Department
Your IT person shouldn't need to become a cybersecurity analyst, cloud architect, network engineer, automation specialist, and help desk technician all at once. And you shouldn't necessarily need another full-time employee just because a few responsibilities have outgrown your team's capacity.
Keep the team you trust
Your internal IT staff or provider stays exactly where they are — leading strategy and the day-to-day relationship.
Add the capabilities you're missing
Co-managed IT gives you access to additional technical expertise without building an entire department around every specialty.
Scope it to what you need
We document the division of responsibilities before work begins, so nobody is guessing who owns what.
What Would You Like Off Your IT Team's Plate?
Pick the responsibilities that have outgrown your team's time, tools, or specialized resources — we scope around what you actually need.
Cybersecurity & Threat Monitoring
Endpoint protection, email security, managed detection and response, vulnerability management, compliance visibility, and incident investigation.
Microsoft 365 & Cloud Administration
Licensing, identity management, migrations, configuration reviews, security policies, and complex troubleshooting.
Systems Engineering & Escalations
Servers, networking, virtualization, endpoint performance, infrastructure remediation, and technical problems your internal team needs help resolving.
Projects & Modernization
Technology migrations, system deployments, infrastructure improvements, workflow automation, and overdue IT projects.
Monitoring & Operational Continuity
Proactive system monitoring, patch oversight, backup verification, technical documentation, and agreed escalation procedures.
Extra Hands When You Need Them
Vacation coverage, project overflow, one-time specialist engagements, and additional capacity during busy periods. Availability and response expectations are defined by the engagement.
Your Department Stays Your Department.
The best co-managed relationships make internal IT more effective — not less relevant. We document the division of responsibilities before work begins, establish escalation procedures, and coordinate with your existing tools where practical.
Your team keeps:
- Technology strategy and business priorities
- User relationships and internal support
- Change approvals and vendor decisions
- Day-to-day operations
USTech.Ninja takes responsibility for:
- The specific services you assign us
- Documented escalation procedures
- Coordination with your existing tools, where practical
- No unnecessary takeovers, no competing help desk
Two Ways to Work Together
Choose continuous coverage for ongoing responsibilities, or a prepaid block for a specific project or temporary overflow.
Illustrative pricing — a starting point for a quote, not an exact or guaranteed rate
Ongoing Managed Coverage
Best for continuous protection and operational responsibilities — the users, devices, or systems that need ongoing coverage.
- Cybersecurity, monitoring, and technical administration
- Defined support responsibilities and escalation procedures
- Scope adjusted around what your team already handles
Prepaid Engineering Blocks
Best for specific projects, escalations, and occasional extra capacity — no managed-services commitment required.
Scope, total price, and usage terms agreed up front before work starts.
Illustration only — actual co-managed scope, project work, software costs, coverage, and staffing requirements affect final pricing. These numbers are a starting point for a conversation, not a locked or guaranteed quote.
Need More IT Capability? Another Salary Isn't Your Only Option.
We'd compare this against adding another employee, not against keeping the team you already have.
The BLS reports a $99,130 median annual salary for network and computer systems administrators (May 2025). Benefits represented roughly 30% of average private-industry employer compensation as of June 2026; applying that share produces an illustrative loaded cost of about $142,000. These are different levels of service, not equivalent staffing replacements — actual co-managed scope, project work, software costs, coverage, and staffing requirements affect the comparison.
Already an IT Provider? We Can Work Behind Your Brand.
Sometimes you don't need another MSP competing for your customer. You need a dependable technical team to execute the work.
Your customer. Your brand.
USTech.Ninja also supports approved white-label arrangements for independent IT professionals and other service providers. You retain the customer relationship, own the client-facing contract, and control your pricing. We perform the agreed work and invoice your company directly.
Structured around your relationship
Whether you need engineering assistance, technical troubleshooting, a security services partner, or support for a specific project, we can structure the engagement around your existing customer relationship.
White-label and partner-referral arrangements run through our separate Partner Program — select "White-Label / Co-Managed" on that application if you're an IT provider rather than an internal IT team.
FAQ
Will this replace our IT person or provider?
No. Co-managed engagements are scoped around specific responsibilities you assign to us. Your team keeps strategy, user relationships, change approvals, and day-to-day operations unless you ask us to take on more.
What if we don't have internal IT staff, just an outside provider?
We can support your existing provider directly, or work behind your brand under a white-label arrangement where you keep the client relationship.
Do we have to sign up for ongoing managed coverage?
No. Prepaid engineering blocks (10 or 20 hours) cover a specific project, escalation, or temporary overflow without any ongoing commitment.
How is responsibility divided day to day?
We document the division of responsibilities before work begins, establish escalation procedures, and coordinate with your existing tools where practical — so there's no mystery about who's responsible for what.
Will your team coordinate with our existing tools and processes?
Yes, where practical. We work within your existing monitoring, ticketing, and documentation where it makes sense, rather than forcing a parallel system.
Do unused prepaid hours expire?
Expiration, onsite rates, and authorization requirements for extra work are confirmed in writing before a block is purchased — ask us for current terms when you request a quote.
Tell Us What Your Team Needs Help With.
You don't need to outsource everything to solve a specific problem. Tell us what your existing team or provider handles, what you'd prefer to delegate, and where additional expertise would help — we'll recommend managed coverage or a prepaid block.