Category: Information Technology

Information Technology

Save Time with Asynchronous Communication: Why Recorded Messages Beat Phone Calls

Let’s be honest, how many times have you sat through a 30-minute call that could’ve been a 3-minute voice memo? ...

How-To, Instructionals

Best Practices for Structuring Business Email Communication

Running a business from a single email address is one of the fastest ways to create chaos. Messages from clients, ...

How-To, Instructionals

The First 3 Things to Try Before Calling Tech Support: Your Universal Troubleshooting Guide

Let's be real for a second: when your computer starts acting up, your first instinct is probably to panic a ...

How-To, Instructionals

Navigating QuickBooks: Answering Your Most Common Questions

QuickBooks is the financial backbone for countless businesses, but like any powerful tool, it can sometimes present confusing hurdles. Whether ...

Business

Why Working Weekends is Sabotaging Your Small Business Success

The hidden costs of weekend work culture and why protecting your team's time off protects your bottom line Many small ...

Business

If You Can’t Articulate, You Can’t Operate: Why Communication Matters in IT Support

Running a successful business requires mastering many skills: leadership, financial management, strategic thinking, and operational efficiency. But there’s one fundamental ...

Information Technology

From Frustration to Self-Sufficiency: A Research-Based Approach to Technology Support

We’ve all heard it before: “I’m just so frustrated with this technology!” It’s become the universal response to any tech ...

How-To, Instructionals

SOP: Fixing Incorrect or Failing Password Autofill in NordPass

  Nothing’s more frustrating than clicking login on your favorite website, waiting for NordPass to fill in your credentials, and… ...

Cybersecurity

Viral Sports & Celebrity Data Leaks—What Small Businesses Can Learn from Big Headlines

If you think massive cyber disasters only happen to the Fortune 500 or A-list celebs, think again. Sports leagues, celebrity ...

How-To, Instructionals

RCS Messaging: Why You Should Turn It On (and How to Do It on Android & iPhone)

If SMS Feels Outdated, That’s Because It Is Let’s be real—SMS is a dinosaur. It does one thing (badly): text ...

Information Technology

Modern IT Support: Putting In the Work Today for a Smoother, Smarter Tomorrow

The Truth About IT Support: It’s a Two-Way Street When most businesses think about IT support, they imagine a one-way ...

How-To, Instructionals

Utilizing our Support Center to Track Tickets

Accessing our Support Center Starting Point: You can sign up at https://support.yourpersonal.ninja/ \ Resetting your Pass once you are activated About ...